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Quest-Tool-Suite: Content Upgrades
What are Content Upgrades?
During the recent years, various companies, Universities
and consultants have developed special contents for the Quest-Tools.
Such contents consists of a Process
Model and an Assessment Model.
- The Process Model contains
a questionnaire based upon expertise and domain specific
processes with elaborated definitions and explanations.
The Processes are combined to Process Areas (or categories)
to provide a clear and distinct structure.
- The Assessment Model
describes the attributes, which are relevant for the rating
of the processes within the context of the process model.
Each attribute is equiped with a precise description and
contains relevant informationts to allow an objective rating.
The underlying capability model is defined by the assignment
of the attributes to the defined levels (conform ISO 15504).
Currently twentyfour different "Contents" are available,
but some are company specific developments - which are not
for sale - or they are designed for special projects and thus
are not relevant any more, e.g. like the Y2K-Audit tool.
The following table lists the available Content Upgrades.
Prerequisites
A precondition for the acquisition of a Content Upgrades
is the rightful possession of a SynEdit
license.
With SynEdit not only the
Content Upgrade can be captured and integrated into the company
own Quest Tool, it also can be adapted to your individual
needs.
The contents can be used within the whole organisation without
limitations. Consulting services for external companies -
using the content upgrade - will need a separate license agreement.
For additional information or examples please contact
us.
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Content Upgrades:
| "SPiCE-Lite" Content Upgrade |
| 37 Processes |
All around Software Engineering |
| 9 Process Areas: |
Organisation, Project Management, Quality
Managment, Measurement, Requirements & Analysis, Design
& Implementation, Testing, Transfer & Maintenance |
| Languages: |
Englisch, German (for an additional
fee also in Dutch and French) |
| Authors: |
HM&S GmbH, SynSpace AG, TU Graz |
| Target Audience: |
Manager of IT organisations, project
leader, Software engineer, programmer |
| Pros: |
Easy to use, does not overstrain the
user, increases motivation, very efficient! |
| Cons: |
It is too "soft" for the world
champions, not enough depth... |
| Pricing: |
€ 1000 |
| "SPICE (ISO 15504)" Content
Upgrade |
| 40 Processes |
The topic
Software Development from the point of view of ISO 15504 |
| 5 Process Areas: |
Customer/Supplier, Engineering, Support,
Management, Organisation |
| Languages: |
Englisch, German, French, Spanish soon
to come |
| Authors: |
ISO working group, elaborated and prepared
by HM&S GmbH in co-operation with research centre
IVF from Gothenborg, translated by SynSpace AG |
| Target Audience: |
Manager of IT organisations, project
leader, Software engineer, programmer |
| Pros: |
One to one (1-2-1)
reflection of the contents of the standard (700 pages!).
Precise elaborated and compatible also to ISO 12207 |
| Cons: |
Simply too sophisticated for the beginner |
| Pricing: |
€ 3000 |
| "CMMI (Capability Maturity Model
Integrated)" Content Upgrade |
| 48 Processes |
Topic Software Development
from the viewpoint of the CMM Model of the Software Engineering
Institutes (SEI) from Pittsburgh. |
| 4 Process Areas: |
Process Management, Project Management,
Engineering, Support + additional subdivision into 23
process areas |
| Languages: |
Englisch (German for additional fee) |
| Authors: |
Software Engineering Institute, Pittsburgh,
USA (160 Authors!) elaborated from HM&S & Spirit
Solutions |
| Target Audience: |
Manager of IT organisations, project
leader, Software engineer, programmer |
| Pros: |
The original CMM is now available in
a new version, the CMMI. It is significantly improved
and better elaborated. CMMI is a harmonic model with lots
of perspectives for the future. You will find the Software
Engineering and the Systems Engineering Model depicted. |
| Cons: |
Nothing for small companies. The initial
effort is quite huge! |
| Pricing: |
€ 5000 |
| "XP-Quest (eXtreme Programming)"
Content Upgrade |
| 20 Processes |
eXtreme Programming as a
collection of experiences and knowledge of the XP community. |
| 3 Process Areas: |
Initial Activities, Advanced Activities,
Mature Activities |
| Languages: |
Englisch (German available for additional
fee) |
| Authors: |
HM&S GmbH |
| Target Audience: |
Manager of IT organisations, project
leader, Software engineer, programmer |
| Pros: |
XP is the "other" way. The
model is especially taylored, to draw the vision of the
XP activities and the process attributes are capable to
depict the adequateness of your XP behaviour. |
| Cons: |
Perfectly fits for teams up to 10 persons |
| Pricing: |
€ 1000 |
| "ISO 9000:2000" Content
Upgrade |
| 38 Processes |
Quality Management Systems
from the viewpoint of ISO 9000:2000 |
| 6 Process Areas: |
leadership management processes, leadership
qm-system, personnel, ressourcen management, product realization
processes, product realization support processe, measure/analysis,
improve |
| Languages: |
English, German |
| Authors: |
ISO working group, elaborated and prepared
by Herbstrith Management Consulting, Nehfort KEG and HM&S |
| Target Audience: |
Executives, quality
responsibles, quality engineers in the organisation as
well as in the project or production line |
| Pros: |
Practicable depiction of the process
oriented ISO 9000:2000, including comprehensive references,
links and explanations |
| Cons: |
Nothing for QM opponents |
| Pricing: |
€ 5000 |
| "MyBusinessQuest" Content
Upgrade |
| 17 Processes |
Business (in general) from
the viewpoint of ISO 15504 |
| 5 Process Areas: |
Customer/Supplier, Core Competence, Support,
Management, Organisation |
| Languages: |
German (English for additional fee) |
| Authors: |
HM&S GmbH, Schulz & Partner,
Spirit Solutions, derived from ISO 15504 |
| Target Audience: |
Manager, Abteilungsleiter, Projektleiter |
| Pros: |
Process oriented view, valid for any
organisation. Ideal as a first basis. Neutral for all
domains. Very quick and simple to adopt, delivers first
understanding for process maturity. |
| Cons: |
No depth in domain specific topics |
| Pricing: |
€ 2000 |
| "ErfolgsQuest" Content
Upgrade |
| 53 Processes |
Business (in general) with
various details. |
| 9 Process Areas: |
Management, Customer-Supplier-Markets,
Service Competence, Supporting Processes, Financing, Legal
Aspects, Communication, Innovation, Logistics, Structure |
| Languages: |
German (English for additional fee) |
| Authors: |
C. Kovac, M. Malle, P. Sereinigg, C.
Steinmann G. Umbauer, H. Zsifkovits |
| Target Audience: |
Executives, department leader, project
leader |
| Pros: |
Process oriented view, valid for all
organisations. Neutral for all domains, but very detailed
in all entrepreneur processes. Very precise, nevertheless
easy to apply and delivers first understanding for process
maturity |
| Cons: |
Some pieces of information are hard to
find in some organisations... |
| Pricing: |
€ 4000 |
| "Controlling Quest" Content
Upgrade |
| 20 Processes |
Everything about financial
controlling |
| 9 Process Areas: |
Planning, Control, Information, Reporting,
Strategic Controlling, Operational Controlling, Strategic
Planning, Operational Planning |
| Languages: |
German |
| Authors: |
University Linz, HM&S GmbH |
| Target Audience: |
Controller, Manager, Department leader,
Project leader |
| Pros: |
Easy to use, does not overstrain the
user, can be very motivating and creates understanding,
very efficient |
| Cons: |
For small enterprises hard to understand |
| Pricing: |
€ 3000 |
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| 39 Processes |
IT Procurement |
| 8 Process Areas: |
Acquisition, Acquisition needs, Acquisition
preparation, Requirements definition, Contract award,
Contract performance, Acquisition environment, Support,
Management |
| Languages: |
English (German for additional fee) |
| Authors: |
EU project team with participants from
Sweden, UK, Belgium, France, Portugal and Italy, prepared
by HM&S |
| Target Audience: |
Purchaser, IT Manager, Purchasing departments,
Software project leader |
| Pros: |
precise constructed, international background,
proven at global enterprises, simple to use |
| Cons: |
Not for small organisations |
| Pricing: |
€ 3000 |
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| 43 Processes |
IT Procurement |
| 4 Process Areas: |
Acquisition, Support, Management, Organisation |
| Languages: |
English (German for additional fee) |
| Authors: |
EU project team with participants from
Sweden, Germany, UK, Belgium, France, Portugal, prepared
by HM&S |
| Target Audience: |
Purchaser, IT Manager, Purchasing departments,
Software project leader |
| Pros: |
Full compatible to ISO 15504, the content
is available as an accepted amendment |
| Cons: |
For the beginner much too sophisticated,
a little bit complexer than PROBE, but still compatible
to it. |
| Pricing: |
€ 4000 |
| "ÖkoQuest" Content
Upgrade |
| 23 Processes |
Environmental management
processes |
| 5 Process Areas: |
Organisation, Management, Legal Aspects,
Acquisition, Materials & Energy |
| Languages: |
German |
| Authors: |
University Linz, TUB Fegerl, Schulz &
Partner, HM&S |
| Target Audience: |
Environmental responsibles
in organisations, project leader, production responsibles,
employees with environment relevant activities |
| Pros: |
Depictures ISO
14000 and EMAS in a handy format. Easy to use |
| Cons: |
Not always clear for management |
| Pricing: |
€ 2000 |
| "EcoFlow" Content Upgrade |
| 32 Processes |
Guide for Electronic Business |
| 7 Process Areas: |
The Business, Improving Value, The Market,
Bells and Whistles , The Client, Taking Risks, Ready -
Set - Go! |
| Languages: |
English (German for additional fee) |
| Authors: |
EU project team with participants from
Sweden, UK, Belgium, Portugal and Italy, prepared by HM&S |
| Target Audience: |
Executives, Project leader, E-Business/E-Commerce
responsibles |
| Pros: |
Easy to use, does not overstrain the
user, increases motivation and understanding, very efficient |
| Cons: |
sometimes a little bit too easy |
| Pricing: |
€ 4000 |
| "TourismusQuest" Content
Upgrade |
| 21 Processes |
Tourismus for regional recovery
areas |
| 5 Process Areas: |
Customer, Services, Management, Organisation,
Infrastructure |
| Languages: |
German |
| Authors: |
ARCS, University Graz, Sereinigg Consulting,
HM&S GmbH |
| Target Audience: |
Tourism oriented service organisations
in regional recovery areas |
| Pros: |
Process oriented model which is capable
of creating understanding among typical various opinions
and different viewpoints in touristical oriented regions.
Co-operation and organisational measures are stressed,
as well as the wholistic perspective. |
| Cons: |
Does not function for tourism-industry
(cities, skiing, etc.) |
| Pricing: |
€ 3000 |
© 2009 HM&S - Terms of Use – Impressum
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